Confirmation of Purchase

CollegeTransit will issue you an email confirmation when a successful registration is made for your receipt. Boarding Passes are sent separately the week of travel directly to the student.

Cancellation Policy

After you receive a confirmed seat and your credit card charged, refunds are only offered when we have another student on our waiting list that wants the seat. In that case, we then refund your purchase minus processing fees.

In the event a trip must be rescheduled due to special circumstances, including but not limited to, severe or dangerous weather, pandemic, or other, and that new schedule is within 36 hours of the original schedule, CollegeTransit will not issue refunds unless waiting list passengers want the seat.

In the event a trip must be cancelled due to special circumstances, including but not limited to, severe or dangerous weather, pandemic, or other, CollegeTransit will issue partial refunds as made possible by the charter bus vendor.

Waiting List Cancellation

If you registered for a trip’s waiting list and have not had your reservation confirmed, you can cancel your spot. To do so, REPLY to the “Registration” email you first received asking to be removed. As long as we receive that before we confirm your seat and charge your credit card you will be removed from the list. However should you want to get on the list again, you will have to re-register. Please note that once a seat has confirmed and your credit card has been charged, cancellations are no longer accepted.

Need help?

Contact us for questions related to refunds and returns.